01
Data We Collect
We may process contact details, inquiry content, project notes, garment assessment information, booking details, payment-related records, and communications about consultation, redesign, alteration, collection, and related follow-up. Where a customer supplies a garment or materials, we may also record information needed to assess construction, condition, fabric, and requested fit.
The categories collected depend on whether a person makes an inquiry, books a project, or visits the workshop.
02
Sources of Data
We collect data directly from customers through phone calls, email, contact forms, workshop visits, and project discussions. We also generate internal records from assessments, quotes, approvals, fit checks, collection arrangements, and payment processing. Limited technical data may be collected automatically when the website is used.
Information is obtained from direct submissions and from records created during service handling.
03
Cookie Types
We may use essential cookies for site operation, security, and form handling, and functional cookies to remember basic preferences. If analytics or similar tools are used, they are limited to understanding site use and improving performance. Cookies may be session-based or persistent depending on their purpose.
Cookie use is kept to standard site functions and basic measurement where enabled.
04
Cookie Controls
Users can usually control cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect form submission, session continuity, or other site functions. Essential cookies may still be used where needed for basic operation and security.
Browser settings may be used to limit or remove non-essential cookies.